Frequently Asked Questions

Everything you need to know about your Aelfric Eden experience.

How long does shipping take for my order?

Standard shipping typically takes 7-15 business days depending on your location. Please note that processing time at our warehouse may take an additional 3-5 business days before your package is dispatched.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a refund.

How do I determine my size in Aelfric Eden apparel?

Most of our items feature an oversized or streetwear fit. We highly recommend checking the specific size chart provided on each product page, as measurements can vary between different collections.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 24 hours of purchase; however, once the order has been processed by our warehouse, we are unable to make changes.

Are there any customs or import duties?

Depending on your country's regulations, international orders may be subject to import duties and taxes. These charges are the responsibility of the customer and are not included in our shipping fees.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay for a more flexible shopping experience.